Accompanying a disabled person or someone with special needs on a flight – a humane and safe service to any destination

Flying for a person with a physical, sensory or cognitive disability can be a complex and even threatening experience. Dealing with busy airports, difficult physical transitions, the need for special communication or close escort - requires a tailored response. At Paramedic, we offer a personal and professional escort service for people with disabilities, carried out by paramedics with nursing training and extensive experience in accompanying sensitive populations.

The service is personalized for each passenger, with the goal of providing them with a safe, calm, and respectful experience – without burdening family members or endangering their health.

What makes our escort unique?

✔ Professional staff with medical and nursing training

Our paramedics have undergone basic medical training, some of whom have also worked with people with disabilities in therapeutic, educational or nursing settings. They know how to identify needs, understand unique behavior and respond with sensitivity and professionalism.

✔ Full coordination with relevant parties

We take care of advance coordination with the airline, arranging accessible seating, elevators if necessary, assistive devices, customized food, and more.

✔ Emotional and physical support throughout the journey

In addition to technical and medical assistance – we are here to provide a sense of security, alleviate anxieties, deal with irritations, and do everything possible to ensure that the flight goes smoothly.

Click here for an appointment or consultation.

Who is the service suitable for?

• People who move around in a wheelchair, with crutches or another physical limitation

• Those with blindness, hearing impairment, autism, mild/moderate retardation, or communication problems

• People with chronic neurological disease (such as ALS, Parkinson's, multiple sclerosis)

• Passengers with ongoing personal support needs who cannot fly alone
  

What does the service include?

First stage – coordination and preliminary planning

• Telephone/face-to-face consultation with family members or the regular caregiver

• Examination of medical, drug, emotional and functional status

• Collecting medical documents and issuing certificates to the airline if necessary

• Defining special measures – adapted seating, accessible toilets, food, accompanying medical equipment
  

Second stage – practical support

At home:

• Help with organization and packing, including personal medical equipment (such as diapers, devices, hearing aids)

• A calming conversation and emotional preparation before leaving (especially in situations of anxiety or poor communication)

At the airport:

• Escort at check-in, security, and medical/biometric screenings if applicable

• Collaboration with airport staff regarding accessibility

• Managing personal documents and files

On the plane:

• Assistance with sitting, strapping in, movement, and orientation

• Assistance with eating, drinking, and administering medication

• Identifying abnormal behaviors and providing emotional responses

Upon arrival at your destination:

• Assistance with luggage collection

• Escort to the destination – home, medical facility, hotel, family

• Documentation and coordination with local caregivers if required

Click here for an appointment or consultation.